June 4, 2020

How Virtual Care Can Enhance Your Client Base Today

Carrie French
June 4, 2020
min read

The country is enduring a variety of hardships today, from coronavirus infections and economic shutdowns to protesting in every city to end racial injustices. It has become difficult for doctors to engage with their patients like they did in the past, which is why it’s more important than ever to be able to access virtual care today.

At its foundation, virtual care is a novel way for a healthcare provider to interact with their clients and patients, without the cost of the practice or the inconvenience of the patient to see them in-person. This includes the likes of telemedicine, whereby healthcare providers can use audio or video to engage with a person in the privacy of their home. This makes it easy for doctors to “see” people throughout the day, as well as increase the volume of patient care. Telemedicine is not just some new type of technology, but it is actually transforming how care is delivered, by reducing no-show rates and improving patient compliance.

Virtual care can include checking in with patients after a hospital visit, conducting regular physical check-ins, or addressing patient concerns about recent health problems. And the good news is, according to Accenture Report, 74% of healthcare consumers are satisfied with the level of experience they have received via virtual care methods, especially through video conferencing. This will only expand as more patients and physicians are forced to use these solutions, and realize that they are actually much more resource-effective for all parties.

So how can this kind of virtual care enhance your client base today? Check out these following considerations:

1.     Safely Engage with Clients: Many people do not feel safe leaving their homes today. The thought of going out into public can give them anxiety, which is why they would much rather remain at home and engage with healthcare providers in that way. By offering this kind of virtual care, you can help your clients manage their safety and anxiety without losing them as a patient.

2.     Prevent the Spread of COVID-19: Virtual care will make it harder for viruses like COVID-19 to spread if people are not grouped together tightly in spaces. This will make people not only feel better about receiving care from the privacy of their home, but it will also limit the exposure for your medical staff.

3.     Increase Number of Patients Seen: When you can virtually conference with patients for 10-15 minutes per day, now you can see twice as many patients per day. There isn’t all the waiting room time, the changing rooms, picking up new charts, etc. Everything is digital and in the palm of your hand. It’s a more convenient and time-saving experience for everyone.

Every industry in the world is considering the benefit of digitizing their services today. Medical service and treatment are no different. Many times, seeing someone virtually can prevent an unnecessary trip to a doctor’s office. It’s peace of mind for patients, virtually.

Here at Welby Health, we’re ready to make digital processing easier on your medical office. With a smart chat function for patients to interact with, we can help you eliminate the need for routine services like scheduling appointments or requesting prescription refills.

The future of medicine is virtual.

Carrie French
11 Jan 2022
5 min read

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