October 8, 2023

Remote Patient Monitoring and Chronic Care Management: A Win-Win for Providers and Patients

Hannah Smith
October 8, 2023
min read

Remote patient monitoring (RPM) and chronic care management (CCM) are two innovative healthcare programs that can help improve patient outcomes while reducing costs for providers. However, setting up and managing these programs internally can be time-consuming and challenging. Whether your program is developed internally or outsourced, there are a number of benefits that both your patients and your practice will be able to take advantage of, including:

  • Improved access to care: RPM and CCM programs can help providers reach patients who live in remote areas or who have difficulty traveling to appointments. This can lead to improved quality of care and better patient outcomes.
  • Increased revenue: Remote care programs are able to leverage several billable codes covered by Medicare and most commercial and Medi-Caid plans. Providers not already leveraging these codes are missing out on revenue that is available from their existing patient base.
  • Increased efficiency:  RPM and CCM functions can free up providers to focus on other important tasks, such as seeing patients and managing complex cases.
  • Improved patient outcomes: Studies have shown that RPM and CCM programs can lead to improved patient outcomes, such as reduced hospital admissions, better medication adherence, and improved quality of life.

Providers can either setup these programs internally, or outsource them to vendors like Welby Health. The buy/build decision is really up to the individual practice, and will vary depending on the level of investment they are looking to deploy and their pre-existing expertise in these programs. We've highlighted a couple of point of the internal setup versus the outsourced model.

Key steps to setting up RPM and CCM programs internally:

  1. Identify your target patient population. Who are the patients who would benefit most from RPM and CCM programs? Once you know your target population, you can tailor your programs to their specific needs.
  2. Develop a care plan for each patient. Your care plan should outline the specific services that each patient will receive, such as remote monitoring, medication management, and educational resources.
  3. Invest in the necessary technology. RPM and CCM programs require specialized technology, such as remote monitoring devices and secure communication platforms.
  4. Hire and train qualified staff. RPM and CCM programs should be managed by qualified staff who are familiar with the latest technology and best practices.
  5. Monitor and evaluate your programs. It is important to monitor your RPM and CCM programs on a regular basis to ensure that they are meeting your goals and improving patient outcomes.

Benefits of using a turnkey and scalable solution from an experienced vendor partner:

  • Expertise: Experienced vendors have the expertise to set up and manage RPM and CCM programs quickly and efficiently. They can also help you customize your programs to meet your specific needs.
  • Scalability: Vendor-managed RPM and CCM programs are scalable, so you can easily add or remove patients as needed. This can be especially beneficial for providers who are experiencing rapid growth.
  • Cost savings: Outsourcing RPM and CCM functions to a vendor can save you money on staffing, training, and technology costs.
  • Improved patient satisfaction: Studies have shown that patients are more satisfied with vendor-managed RPM and CCM programs than with internally managed programs. This is likely due to the fact that vendors have the resources and expertise to provide high-quality care.

Outsourcing RPM and CCM functions to Welby Health can offer a number of benefits for providers and patients. Welby Health is an experienced vendor with a proven track record of success in helping providers improve patient outcomes while reducing costs. Contact us today to learn more about our turnkey and scalable solutions for RPM and CCM.

If you are interested in learning more, you can schedule time with one of our care consultants to discuss what might be the best fit for your practice.


Hannah Smith
11 Jan 2022
5 min read

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