Advanced Primary Care Management

Manage chronic conditions and improve patient health outcomes
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Welby’s Advanced Primary Care Management program blends AI-driven automation with real clinical oversight so patients get continuous, personalized support, and practices deliver proactive care that pays for itself.

Welby Health’s Advanced Primary Care Management (APCM) program is redefining modern primary care. By combining licensed clinicians with our intelligent automation platform, MARKUS, APCM streamlines routine tasks and ensures every Medicare patient receives proactive, between-visit support.Our team monitors patient needs, coordinates with specialists, manages medications, and keeps care plans current—freeing physicians to focus on meaningful interactions instead of administrative burden. The result is better outcomes, stronger patient engagement, and a smoother path toward value-based care.

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AI-Powered Care Coordination Our MARKUS platform automates routine workflows, surfaces insights, and ensures every patient receives timely, data-driven outreach without adding workload to your staff.
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Clinician-Led Oversight Licensed nurses and care coordinators manage patient interactions, follow-ups, and care plans—keeping your practice compliant, efficient, and patient-centered.
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Proactive, Between-Visit Engagement We close the gaps between appointments with ongoing check-ins, education, and monitoring to keep patients healthier and more connected to their care.
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Revenue Growth & Value-Based Readiness Medicare’s APCM codes (G0556–G0558) create new recurring revenue streams today while building the foundation for success in future value-based care models.

Personalized Care, Powered by Technology and Real Connection

The Welby Advanced Primary Care Management program meets patients where they are—combining intelligent automation, real clinical support, and simple access to care that feels personal, proactive, and always within reach.

Smarter, Personalized Care Plans

AI insights work alongside licensed clinicians to tailor each patient’s plan—anticipating needs, identifying trends, and ensuring every individual gets the right care at the right time.

Predictable Monthly Costs

Consistent, transparent monthly pricing covered by Medicare makes care easier to access and budget for—no hidden fees, no confusion, just dependable support.

Always-On Support

Get 24/7 access to care—whether it’s an automated message from MARKUS or a live nurse responding directly. Patients never have to wait for answers or wonder who to call.

How It Works — Simple, Seamless, Supportive

Getting started with Welby’s Advanced Primary Care Management program is easy. We handle the setup, coordination, and follow-up—so patients can focus on living healthier, not managing healthcare logistics.

Enroll and Connect

Patients are enrolled by their primary care provider and introduced to the Welby team. We set up their profile, confirm eligibility, and connect them through the Welby app or preferred communication channel.

Personalized Care Plan

Our licensed clinicians—supported by the MARKUS AI platform—create a tailored care plan based on each patient’s unique needs, medications, and goals. The plan evolves as the patient’s health and data do.

Continuous Support & Coordination

From automated check-ins to nurse-led follow-ups, patients receive ongoing support between visits. Our team coordinates across doctors, pharmacies, and family caregivers to make sure nothing slips through the cracks.

Why Patients Love Welby’s Advanced Primary Care ManagementBetter access, less stress, and real support—Welby makes it easier for patients to stay healthy, informed, and connected to their care team every day.

Continuous Care Between Visits

Patients don’t have to wait for their next appointment to get help. Our care team stays connected with regular check-ins, ensuring early detection of changes in health.

Real Nurses, Real Support

Behind every digital message is a licensed clinician who listens, responds, and coordinates care—so patients always feel seen and supported, not automated away.

Personalized Guidance and Education

Each patient receives tailored tips, reminders, and insights that fit their health goals and conditions—making care more proactive and easy to follow.

Less Confusion, More Clarity

We simplify communication between providers, pharmacies, and families so patients know exactly what’s happening with their care at all times.

Peace of Mind Through Technology

With the Welby app and MARKUS automation, patients can access care and track progress from anywhere—staying connected, confident, and cared for.

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